Operations Management
Customer support operations, team coordination, process improvement, and day-to-day business operations support that keeps quality steady as you scale.
Learn more
Operational support since 2018
Your operations, handled with care and precision.
AamirTechs helps businesses run better: customer support operations, e-commerce and website management, product data services, and North American truck dispatching, handled with precision and measured honestly.
2018operating since
7+service areas
4continents served
Serving clients across
United StatesUnited KingdomEuropeMiddle East
What we do
Operations
Digital commerce
Logistics
Three practice areas, one standard: reliability
Every engagement is built around the same idea – your recurring work handled consistently, so you can focus on growth.
E-Commerce & Website Management
Store operations, product listings, catalog data, WordPress care, and help-center maintenance – the unglamorous work that keeps digital revenue flowing.
Learn moreTruck Dispatching
Dispatch operations for North American motor carriers: load coordination, broker communication, administration, and clean operational documentation.
Learn more
Why it matters
The work nobody sees is the work that keeps you running
Most businesses do not fail on strategy. They stall on execution: tickets piling up, product data drifting out of sync, websites going stale, dispatch paperwork eating the day.
- Consistency over heroics. Documented processes and steady follow-through beat last-minute rescues.
- Measured, not guessed. Clear reporting on what was done, what changed, and what it is worth.
- One accountable partner. A single point of contact who owns the recurring work end to end.
Engagement snapshot
What a typical engagement looks like
- Defined scope with written processes from week one
- Regular reporting you can actually read
- Direct communication in your working hours
- Knowledge stays documented, not locked in one person's head
Why AamirTechs
Experience you can check, not claims you must trust
Operating since 2018
Years of continuous operational work across support, e-commerce, and logistics – not a pop-up agency, not a side project.
Operator-led, not sales-led
The person scoping your work has actually run support teams, managed stores, and coordinated dispatch – at volume, under pressure.
Built for international clients
Clear international English, overlap with US, UK, and Gulf working hours, and reporting written for decision-makers.
Specialist services
Google Shopping
Product data
SaaS
Logistics
Deep expertise where it counts
Four focused offerings for problems that generic agencies handle badly.
Merchant Center Feed Diagnostics
Find exactly why products are disapproved or invisible – attribute errors, identifier mismatches, policy flags – and fix them methodically.
Diagnose my feedCatalog Cleanup & Migration
Dedupe, normalize, and migrate complex catalogs between platforms without losing data or breaking what already sells.
Clean my catalogSaaS Support & Help Centers
Support workflows plus the documentation behind them: help centers, knowledge bases, and FAQs that deflect tickets.
Support my usersMotor Carrier Dispatch
Professional dispatch operations for North American carriers – coordination, paperwork, and communication handled daily.
Discuss dispatch
How it works
From first message to steady operation
Inquiry
Tell us what you need through the contact form, email, or WhatsApp. We reply within one business day.
Discovery
A working conversation about your processes, volume, tools, and what good looks like for you.
Scope & plan
A written scope: what is covered, how it is measured, how we communicate, and what it costs.
Steady operation
Work begins with documented processes and regular reporting from the first week.
Selected work
Things actually built and shipped
Real products and systems, not mockups. Full detail on the portfolio page.
Operations tooling
Dispatch management platform
A complete dispatch workspace – load board, detention tracking, invoicing, fraud checks – published on the Chrome Web Store and in active use.
Support operations at scale
Seven years running high-volume support operations: 200+ agents, 10,000+ daily interactions, with quality held above 95%.
Data systems
Licensing & analytics backend
A Cloudflare Workers + D1 backend handling licensing, usage analytics, and admin dashboards for multiple products.
Questions
Frequently asked
What does AamirTechs actually do?
We handle recurring operational work for businesses: running customer support operations, managing e-commerce stores and WordPress websites, cleaning product data and diagnosing shopping feeds, maintaining help centers, and coordinating truck dispatch for North American carriers.
Where are your clients based?
We work with businesses in the United States, Canada, the United Kingdom, Europe, the Middle East, and other international markets. Communication is in clear international English, with working-hours overlap across US, UK, and Gulf time zones.
How do engagements start?
Send an inquiry describing what you need. We reply within one business day, hold a discovery conversation, then propose a written scope covering deliverables, communication, measurement, and pricing. Work starts only when the scope is agreed.
Do you replace our in-house team?
Usually we extend it. Many clients keep strategy and management in-house while AamirTechs handles execution: ticket queues, store updates, feed maintenance, documentation, and dispatch coordination.
How do we communicate day to day?
Whatever fits your workflow: email, WhatsApp, or your own tools such as Slack or a ticketing system. You get one accountable point of contact and regular written reporting.
Client reviews
What clients say
Real, unedited reviews from clients on independent freelance platforms.
★★★★★
Another amazing experience working with Amir helping me get a new website all buttoned up, tested, and making sure it's working across all devices.
★★★★★
Brilliant work! Amir is great to work with. Spots things I wouldn't see and asks to rectify them so I am aware. Friendly, kind and efficient.
★★★★★
Amir truly EXCELLED in delivering top-notch e-commerce management services. His attention to detail and professionalism in data interpretation and presentation were stellar, making the whole process seamless.
★★★★★
WOW! Outstanding work with 24 hour turnaround time! A+ my man! Will do future work for sure!
★★★★★
Amir is very professional and worked with us to uncover some deep issues in our software stack. Thanks for the great work!!!
★★★★★
Amir is an awesome freelancer. Speedy delivery & answered all my questions. Thanks! Will hire again for sure:)
★★★★★
I'm a returning buyer, and that alone says a lot. He consistently delivers exceptional quality and proves time after time that he's the best in his field. I genuinely appreciate the dedication he puts into every project, and I'll proudly recommend him over and over again.
★★★★★
Amir took care of the task very quickly and did a great and professional job.
★★★★★
Terrific attitude, quality of work and communication. 5 stars.
★★★★★
He understood exactly what I wanted, delivered quickly, and the work was clean and professional. I'm very satisfied and will definitely work with him again.
★★★★★
Amir does fast, efficient data entry. Always can rely on him to do quick work, and do it well! If you ever need something done, give him a shot.
★★★★★
Amir performed great the first time, so I hired him for another job which he did in record time again. Definitely one of the best contractors on Upwork.
Free download
The E-Commerce Support Audit Checklist
30 checks professional support operations use to find the leaks in response times, quality, and workflow. Score your own operation in 15 minutes.
- Response times, coverage, and escalation standards
- Quality sampling and coaching that actually works
- Triage, macros, and the store-side fixes behind tickets
Get the free PDF
Enter your email and the checklist is yours. No spam, unsubscribe anytime.
Please enter a valid email address.
No spam, ever. Unsubscribe anytime.
Rated 4.9 of 5 on Fiverr (121 reviews) · 5.0 of 5 on Upwork (25 reviews)
Tell us what is eating your week.
Describe your requirements once. We will reply within one business day with honest thoughts on whether and how we can help.