Browser Extension Development

Browser extension development for the tools your team lives in

Custom Chrome extensions that work inside the pages your team already uses: capturing data, checking it, and turning ten clicks into one, built, published, and maintained properly.

The short answer

We do not pitch extension development from theory. We run a published product line of Chrome extensions for dispatchers under our Dispatch Authority brand, sold at published prices, alongside a LiveChat assistant used by support agents and a browser call recorder. If your team's work happens in a browser, an extension puts help on the page where the work is, instead of in another tab they have to remember to open.

Who this is for

For teams whose real workplace is a web app

Support queues, dispatch boards, CRMs, and admin panels all live in the browser now. Your team copies data out of them, checks it somewhere else, and pastes it back, hundreds of times a day.

An extension removes that loop: it reads the page, does the check or the lookup, and puts the answer where the agent, dispatcher, or manager is already looking.

Common problems we solve

Sound familiar?

  • Agents alt-tabbing between the queue and three lookup tools
  • Data copied by hand from a web app into a spreadsheet or CRM
  • Checks that depend on someone remembering to run them (fraud, eligibility, compliance)
  • A vendor tool that almost fits your platform, and will never be adapted to it
  • Training that lives in documents while mistakes happen on live pages
Scope of service

What we build

Page-Integrated Tools

Extensions that read and act on the pages your team works in: surfacing records, flagging problems, and pre-filling the next step.

Data Capture & Checks

One-click extraction from web pages into your systems, with validation and fraud or eligibility checks run at the moment of capture.

Support Agent Assistants

In-context help for chat and support teams: alerts, reference data, and guardrails displayed inside the conversation, not in a wiki.

Backend & Licensing

Where a tool needs accounts, licensing, or shared data, we build the supporting backend too, as we do for our own products.

Store Submission & Compliance

Chrome Web Store packaging, privacy disclosures, and review handling, done by a team whose own extensions pass the same review.

Updates & Maintenance

Platforms change their pages; extensions break when they do. Ongoing maintenance keeps your tool working as your web apps evolve.

A note on scope: extensions are built for Chrome and Chromium browsers, to a fixed written scope, and the code is yours. If the platform you work in forbids third-party tooling, we will tell you at the audit stage, before any building starts.

How it runs

From workflow to Web Store

Workflow audit

We map the page, the task, and the clicks it takes today, and define what the extension will do in one sentence.

Written scope

Features, permissions, and data handling defined in writing with a fixed price, including what is excluded.

Build & test

The extension is built and tested against your real pages, with your team trying working versions at milestones.

Publish & hand over

Store submission handled, documentation written, and the code and accounts handed over in your name.

Scope, plainly

What is included, and what is not

Included
  • A fixed written scope and price before building starts
  • Design and build of the extension, tested on your real workflow
  • Privacy policy and store disclosures prepared for submission
  • Chrome Web Store submission handled end to end
  • Documentation, source code, and accounts in your name
Not included
  • Firefox or Safari versions (quoted separately if you need them)
  • Extensions that violate a platform's terms: we will say so at audit
  • Ongoing hosting fees for any backend (arranged in your name)
  • Features outside the written scope: quoted separately, never smuggled in
How we work

Publishers, not just developers

  • We ship our own – a product line of dispatcher extensions, a support assistant, and a call recorder, maintained live
  • Permissions kept minimal – the extension asks only for the access the feature genuinely needs
  • Your accounts, your code – store listing, backend, and source all registered to you
  • Built for change – documented so updates survive the next redesign of the platform it serves
How long does an extension take?

Small single-purpose tools are a matter of weeks; extensions with backends, accounts, and licensing take longer. The written scope includes a timeline based on your actual workflow, not a template guess.

Can you extend or fix an extension we already have?

Usually, yes, if you own the source code. The audit covers existing tools: repair, extension, or rebuild, with the honest recommendation in writing.

Does my team need to install anything complicated?

No. Extensions install from the Chrome Web Store or your own private listing in one click, and updates arrive automatically, which is exactly why the format suits distributed teams.

In practice

Our own extension product line

A dispatching dashboard and training academy for truck dispatchers, a data extractor and fraud checker for load boards, a LiveChat assistant for support agents, and a browser call recorder: designed, built, published, and maintained by this team.

See the products

Free, no commitment

Get a free extension concept review

Describe the page your team works in and the task you want on it. We will reply with whether an extension is the right shape, what it would do, and what it would cost. Free, within one business day.

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Put the help on the page where the work happens.

Tell us the platform, the task, and how many people repeat it daily.

Related: Custom Tools & Dashboards · Automation Tool Development

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